Zoom Workplace

Zoom is available to all Duke University and Duke Health campus-based faculty, staff, and students. Duke Health may use Zoom for classes and meetings.

All Duke Zoom meetings must be secured. The simplest options are to use a passcode or enable a waiting room. Zoom includes a third option: you can require participants to authenticate (log in to a Zoom account) to join the meeting. This option may be suitable for smaller internal meetings, but in general, it could cause difficulties for attendees. If no security option is enabled, Zoom will secure the meeting with a waiting room. Learn more about securing your meetings. 

Zoom features and recommendations:

• To conserve Duke's Zoom cloud storage, regularly review your cloud recordings and delete any unnecessary content.
• Duke accounts support meetings up to 300 participants. For meetings requiring more than 300 participants and for Zoom webinars, please see this article (authentication required).
• Participants may join via phone, computer, mobile device, or video conferencing endpoint. Zoom provides international toll dial-in support for many countries. Whenever possible, participants should use VoIP (calling from the computer/using computer audio). If you experience issues with your computer or don't have access to a VoIP device, join by phone.
• Use rich features for online collaboration and instructional tools to support classes such as breakout rooms, raising hands, and polling.
• Add Zoom to your Canvas class site to easily schedule classes via Zoom and automatically share recordings.
• Record your meetings and automatically share them via Duke Panopto/Zoom integration, or download them and make them available on another video platform. 
• Sensitive information, including PHI, may be discussed during a Zoom meeting when recording is not in use. Any meeting with the possibility of PHI should not be recorded.