IT Service Status

Before requesting help, check the IT Service Status page for outages and scheduled maintenance.

IT Service Status
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In Person

Find Us in the Perkins Library Lower Level
Hours:
  • Monday – Thursday:
    10 a.m. – 7 p.m.
  • Fridays:
    8 a.m. – 5 p.m.
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Chat OR CALL

(919) 684-2200
Hours:
  • Monday – Thursday:
    8 a.m. – 7 p.m.
  • Fridays:
    8 a.m. – 5 p.m.
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Help Articles 

Find answers to common questions with step-by-step instructions.

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GradUATE/Professional STUDENT ONELINK Help

Duke graduate/professional school applicants can get help with OneLink, a service that allows sign in to select Duke online systems. 

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ACADEMIC, USER & DEVICE SUPPORT

IT support for academic departments, classroom and research labs, and administrative units across the University.

ACADEMIC, USER & DEVICE SUPPORT (AUDS)
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Health Systems Employees

Duke Health employees should contact Duke Health Technology Systems Service Desk for assistance.

Duke Health Service Portal

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