Get Help

Before requesting help, check the IT Service Status page for outages and scheduled maintenance.

Visit The Link located on the lower level of Perkins Library on West Campus for assistance and equipment loans.

Sunday -- 3 p.m. - 10 p.m.
Monday - Thursday -- 8 a.m. - 10 p.m.
Friday -- 8 a.m. - 5 p.m.

SPECIAL HOURS:
In observance of the Martin Luther King Jr. holiday, The OIT Service Desk at the LINK will be closed from Monday, January 20th, 2025. We will reopen for normal business hours on Tuesday the 21st at 8AM.

Monday - Thursday: 24 hours
Fridays: 12 a.m. - 5 p.m.
Sundays: 3 p.m. - 12 a.m.

SPECIAL HOURS:
In observance of the Martin Luther King Jr. holiday, the OIT Service Desk will be closed Monday, January 20th, 2025 at 8AM and reopen Tuesday the 21st at 8AM.

Request help from the OIT Service Desk.

Find answers to common questions with step-by-step instructions.

IT support for academic departments, classroom and research labs, and administrative units across the University.

Duke Health employees should contact Duke Health Technology Systems Service Desk for assistance.

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