Ways to get help from the Office of Information Technology (OIT) Service Desk

Walk-Up at the Link

Walk-Up at the Link

  • M-Th 8am - 10pm
  • Fridays 8am - 5pm
  • Sundays 3pm - 10pm


Link hours match those of the Perkins Library unless otherwise specified.

Visit the Service Desk at the Link for equipment loans and in-person IT assistance.

Call or Chat

Call 919 684 2200 or Live Chat

  • M-Th 24 hours
  • Fridays 12am - 5pm
  • Sundays 3pm - 12am
Chat Now


Request Help


Academic Technology Support

Technical support for faculty, staff and graduate students in Trinity College of Arts & Sciences. 


Health systems employees

Contact Duke Health Technology Systems Service Desk