Help

Ways to get help from the Office of Information Technology (OIT) Service Desk

Walk-Up at the Link

Walk-Up at the Link

Hours:
  • M-Th 8am - 10pm
  • Fridays 8am - 5pm
  • Sundays 3pm - 10pm
  • The Link will be open September 3rd and 4th from 1pm-4pm
  • In observance of Labor Day the Service Desk will be closed at 8am on Monday September 5th and reopen Tuesday September 6th at 8am.

The OIT Service Desk at the Link takes walk-up customers by appointment only in the lower level of Perkins Library (directions). 

Link hours match those of the Perkins Library unless otherwise specified.

Visit the Service Desk at the Link for equipment loans and in-person IT assistance.

Call or Chat

Call 919 684 2200 or Live Chat

Hours:
  • M-Th 24 hours
  • Fridays 12am - 5pm
  • Sundays 3pm - 12am
  • In observance of Labor Day the Service Desk will be closed at 8am on Monday September 5th and reopen Tuesday September 6th at 8am.
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Request Help

 

Academic Technology Support

Technical support for faculty, staff and graduate students in Trinity College of Arts & Sciences. 

 

Health systems employees

Contact Duke Health Technology Systems Service Desk
919-684-2243