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Zoom’s Updated ‘Terms of Service’

Duke content will not be used to train artificial intelligence (AI)

Healthcare and education institutions have a separate agreement that supersedes Zoom’s online terms of service.

Recent changes to Zoom's Terms of Service concerning artificial intelligence (AI) do not apply to Duke University and Health System.

A statement from the Zoom Blog reads:

"We will not use customer content, including education records or protected health information, to train our artificial intelligence models without your consent. We routinely enter into student data protection agreements with our education customers and legally required business associate agreements (BAA) with our healthcare customers. Our practices and handling of education records, pupil data, and protected healthcare data are controlled by these separate terms and applicable laws."

To learn more about Duke’s agreement with Zoom visit