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Browse Services
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Help
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For IT Staff

Overview of Services

Work better with colleagues on- and off-campus with collaboration and communications tools - from chat to web conferencing, email to sharing sites, OIT has a solution to build your workflow.
Download more than 100 software packages available to staff, students and faculty for free or at a steep discount. Browse for your favorites or find new tools.
Get access to the tools you need to work, study or teach. Your Duke NetID & password and Office365 email are the keys to technology at Duke.
Take steps to protect yourself from IT security threats. Stay one step ahead with antivirus and malware protection, data loss protection, password management and more.
Create a new website for your department, group or course. Or develop an app. OIT has tools to do-it-yourself, or you can hire experts on-campus to make your vision reality.
DukeCard is your official Duke ID. It gives you access to buildings and facilities like the gym and library. You can also pay for everything from dining to vending machines across campus.
Get work done with printing and labs. OIT has dozens of ePrint locations, plus physical and virtual computer labs across campus. Make your next big project amazing with specialty labs like the Co-Lab maker-space and the Multimedia Project Studio (MPS).
Host virtualized operating systems, servers and storage systems across campus. These cloud-based options prevent hardware failures and can expand your computing, hosting and storage power at Duke. 
Connect to Duke from anywhere. Access Duke's robust wireless and wired data network throughout the university. Use VPN to connect from off-campus or Eduroam to connect all over the globe.
Get cutting edge technology to help you teach and learn in the 21st century. OIT can help with lecture capture and streaming, learning management systems, and course websites.
Set up your department using automation tools for Duke-wide IT systems. IT staff and system administrators can coordinate authorizations, virtual computing, performance monitoring, HR & finance systems, and more through automation and IT systems.

Recent News

Developing opportunities word graphic

How Duke transformed its IT department

June 16, 2017

Senior automation engineer, Chris Collins speaks to opensource.com about how OIT harnessed the power of "virtual machine" containers to power its systems from web hosting to storage. 

Behind the Numbers: Spam Email and Service Requests  

July 26, 2017

Duke's OIT fields 83,000 service requests, blocks 1.3-billion spam and virus messages in 2016

Mitch Greene stands in front of a wall of 3D printers at TEC

The Future of Work

July 19, 2017

An intricate replica of a child’s heart emerges from a machine about the size of a MINI car in a corner of Duke’s Innovation Co-Lab on West Campus. 

Screen captures of old and new login pages

Duke NetID Login Page Gets New look

June 7, 2017

After the Fourth of July holiday, members of the Duke community will find a newly designed NetID login page when accessing protected content on Duke-affiliated websites. The update will also add more security so certain sites by requiring multi-factor authentication.

Back to School

Get everything you need to set-up your laptop, connect to wireless, print and innovate at Duke.

Visit oit.duke.edu/newtoduke for your checklist. 

OIT will help first year students at the Marketplace on move-in day and in Lilly Library during O-week. 

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Anyone can get help by visiting OITs walk-up service desk at the LINK in Perkins Library lower level. And you can always call or chat from oit.duke.edu/help

Plus, don't forget you can use your tap technology DukeCard all over campus. 

 

Events

Sep
06

OIT Training Learn IT @ Lunch: Getting the Most out of WebEx (and Saving Money)

September 6, 2017 -
12:00 pm to 1:00 pm
Sep
11

DVS Workshop: Intro to R: Data Transformations, Analysis, and Data Structures

September 11, 2017 -
1:30 pm to 3:30 pm
Sep
12

DVS Workshop: Intro to ArcGIS Desktop

September 12, 2017 -
10:00 am to 12:00 pm

The Link service desk

The LINK Service Desk

The link service desk

Help is steps away. Visit the LINK service desk in the lower level of Perkins Library to answer all of your IT questions. You can even borrow equipment like chargers, iPads, and GoPro cameras. 

 

Diversify IT

Diversify IT

OIT staff outside at food trucks

The Diversify IT group holds networking events, discussion groups, speakers and outreach events with the mission to increase diversity in the IT workforce at Duke. Join us!

Get tech help at the LINK service desk

The LINK Service Desk

Located in Perkins Library, lower level 1. Get walk-up tech support: virus removal, computer set-up, troubleshooting, software installation, DukeCard replacements. Get loaner equipment: Laptops, chargers, GoPros, DSLR cameras, iPads, 3D printers and more.