ePrint
The ePrint system enables students, faculty, and staff to print from computers and devices to hundreds of print stations throughout campus. You need to have the ePrint client software installed on your computer.
Or download the Pharos App to your mobile device and connect to ePrint printers.
An ePrint quota is designed to help ePrinters recognize the cost and value of the service, and to encourage reasonable, sustainable printing habits.
Please keep these guidelines in mind when using ePrint:
- Eprint usage and installation requires an on-campus network connection or use of the VPN.
- Do not use printers as copiers. If you need multiple copies of a document, photocopy it.
- Recycle unwanted paper. Each ePrint station has recycling bins.
- If the printer is out of paper, toner, etc., report the problem to the service desk or using ePrint Web.
- Send each print job only once. ePrint Reprint gives you the opportunity to retrieve an older job from the print queue again.
- Save paper by printing on both sides of every sheet.
- Monitor your ePrint quota throughout the year.
Allocations for use
Duke students, faculty, and staff now receive an allocation of $20 per semester in black-and-white laser printing at OIT's ePrint stations in libraries, computer labs and public spaces. Note: If you exhaust your allocation, your print jobs will be charged to your FLEX account.
How printing is charged
All documents sent to the ePrint-OIT and ePrint-OIT (2-sided) print queues will be charged at $0.04/sheet.
Users may request refunds for black & white print jobs that are unacceptable in quality (low toner, smudging, paper jam, etc.). Follow these instructions to place a refund request.
Color laser printers in Duke's libraries and campus locations charge $0.15 for color printing and copying, $0.07 for black/white printing and copying, and $0.02 for scan to email - all directly to FLEX.
For more information on ePrint color printing issues, email opservice@duke.edu or call (919) 684-2776. For other issues please refer to https://oit.duke.edu/help/.
ePrint reprint
Duke's ePrint distributed printing system allows you to print a job again without running back to your computer. After you retrieve your job at a print station, the job goes back into the print queue for 15 minutes. If you need to reprint the job within that timeframe, just swipe your DukeCard at any station and choose the job out of the list of available jobs in your print queue.
*Remember: Do NOT print sensitive or protected health information to ePrint.