Multi-factor authentication to be required for access to the Duke@Work self-service website.
Effective February 6, MFA will be required when using Virtual Private Network (VPN).
A virtual private network (VPN) allows you to create a secure connection from your computer to Duke over a public network while working remotely.
How it works
You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. We recommend that you visit the OIT Software site to download the VPN client for your computer while you are on campus or before you travel. Alternatively, you can visit https://portal.duke.edu and the website will attempt to detect and install the appropriate version of VPN software onto your computer.
Once installed, you will see a Cisco folder with the Anyconnect VPN software in it, under program files (for Windows) or in your applications folder (for Mac). From that point, you'll just click on the icon to start a connection. Read a short article with instructions on how to connect using the required Multi-Factor Authentication.
When you no longer need the VPN connection, right-click the icon in the Taskbar (Windows) or Menu bar (Mac) and select "Quit" or "Disconnect."
Most faculty, staff and students will find that the "default" option best meets their needs, but there are several other options to choose from, depending on your requirements.
Many departments at Duke have their own VPNs. Their VPNs are configured to allow authorized people access to those secure areas. When you open the client or go to portal.duke.edu, you'll see a drop-down menu of departmental VPNs. If your department doesn't have a separate VPN, select "Default;" if it does, select your department by name.
Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke Libraries EZProxy page. EZProxy is for journals only.