Duke University VPN for iOS devices

Logging into http://portal.duke.edu from an iPhone, iPod Touch, or iPad

Duke has purchased a license to allow the iPhone, iPod Touch, and iPad to connect using the Cisco AnyConnect VPN client for Apple mobile devices. The VPN client is a free download.

  1. Open iTunes and search for Cisco AnyConnect; or click on this link to open the download link at the iTunes AppStore. Download the iPad version of the Cisco AnyConnect client.  *For legacy version of the application, please use the following link: https://itunes.apple.com/us/app/cisco-legacy-anyconnect/id392790924?mt=8

  2. Sync your iPad with iTunes by choosing Devices > iPad, clicking Apps and then placing checks next to both Sync Apps and Cisco AnyConnect. Click Apply.

  3. Locate the icon for AnyConnect and click on it to start the Cisco AnyConnect client.

  4. A Cisco AnyConnect prompt will appear asking if you want to enable this software. Click OK.

  5. Click the link in the upper left to Add VPN Connection.

  6. A window titled Add VPN Connection will open. Under description, enter Duke VPN; and under Server Address enter portal.duke.edu, then click the blue Save button in the upper right corner of that window.

  7. A new connection named Duke VPN will appear to the left of the screen under Choose a connection. Above this connection, set the switch next to AnyConnect VPN; to ON.

  8. A window titled Authentication will open. Leave the group as -Default- unless you need to select your affiliated department for special access. Enter your NetID next to Username and your NetID password next to Password, then click the blue Connect button in the upper right corner of that window.

    NOTE: If you haven't changed your NetID password in some time, you may need to change your NetID password using this link in order to connect even if your password works on some other resources. This password change is necessary to update newer servers that weren't able to import older passwords. If you have any problems changing your NetID password, please contact the OIT Service Desk at 684-2200 option 1.

  9. A Banner prompt will open with a security warning. Click Accept. This will connect you to the VPN.

  10. To confirm your connection, please look to the right of the Status entry under the AnyConnect VPNswitch.

Article number: KB0014056

Valid to: March 28, 2024