Duke University VPN for iOS devices

Logging into http://portal.duke.edu from an iPhone, iPod Touch, or iPad

Duke has purchased a license to allow the iPhone, iPod Touch, and iPad to connect using the Cisco AnyConnect VPN client for Apple mobile devices. The VPN client is a free download.

  1. Open App Store and search for Cisco AnyConnect; or click on this link to open the download link at the AppStore. Click Download the Cisco Secure Client App. 

  2. Click "Open" to open and start the Cisco Secure client.

  3. A Cisco AnyConnect prompt will appear asking "AnyConnect" would like to send you notifications. Click Allow.

  4. Toggle on the AnyConnect VPN. 

  5. A window titled Add VPN Connection will open. Under description, enter Duke VPN; and under Server Address enter portal.duke.edu, then click the blue Save button in the upper right corner of that window.

  6. A notification will pop up saying "AnyConnect would like to add VPN Configurations". Please click Allow.
  7. A new connection named Duke VPN will appear connections. Above this connection, set the switch next to AnyConnect VPN; to ON.

  8. A window titled Authentication will open. Leave the group as -Default- unless you need to select your affiliated department for special access. Enter your NetID next to Username and your NetID password next to Password, then click the blue Connect button in the upper right corner of that window.

    NOTE: If you haven't changed your NetID password in some time, you may need to change your NetID password using this link in order to connect even if your password works on some other resources. This password change is necessary to update newer servers that weren't able to import older passwords. If you have any problems changing your NetID password, please contact the OIT Service Desk at 684-2200 option 1.

  9. A window for authentication will open. Please perform your multifactor authentication.
  10. A Banner prompt will open with a security warning. Click Accept. This will connect you to the VPN.

  11. To confirm your connection, please look to the right of the Details entry under the AnyConnect VPN switch.

Article number: KB0014056

Valid to: March 4, 2025