Duke offers confidential captioning for employee phones
Staff and faculty have access to wired desk phones using Voice Over Internet Protocol (VoIP) technology. Some staff and faculty may also use Duke-paid cell phones for work. You can learn about your phone service options by selecting the related services listed here.
Employees with hearing impaired telephone needs should fill out the CapTel third party request form: https://www.captel.com/captel/thirdparty/.
When the CapTel phone has been delivered, the employee will need to submit a request through the Duke Service Desk https://duke.service-now.com/sp requesting the installation of an analog phone line.
CapTel Phone Models can be viewed at https://www.captel.com/captel/phones/
For more information:
Duke Disability Management System
705 Broad Street
Durham, NC 27708
Fax: (919) 668-3977
TTY: (919) 668-1329
NC Relay: dial 7-1-1