Phone Services

Staff and faculty have access to wired desk phones using Voice Over Internet Protocol (VoIP) technology. Some staff and faculty may also use Duke-paid cell phones for work. You can learn about your phone service options by selecting the related services listed here. 

Employees with hearing-impaired telephone needs should fill out the CapTel third-party request form.

When the CapTel phone has been delivered, the employee will need to submit a request through the Duke Service Desk requesting the installation of an analog phone line.

For more information:

Duke Disability Management System

705 Broad Street
Box 90142
Durham, NC  27708

Phone: 919-668-1267
Fax: (919) 668-3977   
TTY: (919) 668-1329   
NC Relay: dial 7-1-1