Claude
Anthropic’s Claude AI, a family of large language models, is available for the Duke University and Duke University Health System community through a secure, institutionally managed platform. Duke data is never used to train Anthropic foundation models.
Consumption-based cost model
Claude is not a free service. Rather than purchasing annual licenses, users only pay for the AI services they consume. Faculty, staff, researchers, clinicians, and affiliates access Claude using a fund code or sponsored research grant, while students subscribe using DukeCard FLEX.
Faculty, staff, researchers, clinicians, and affiliates
- Request Claude through Software Manager using a fund code or sponsored research grant
- Pay only for the AI services you use
- New accounts include a default monthly spending cap of $200
Users whose work requires additional capacity may request a $1000/month expanded cap through Software Manager. The approval process confirms the funding source, acknowledges any additional costs, and notifies the associated business manager.
For those with existing Claude accounts
As part of the implementation, Duke will claim the duke.edu domain within Anthropic. For those with existing Claude accounts associated with a duke.edu email address, (NetID@duke.edu), paid subscriptions are automatically canceled with a prorated refund. They will receive a new enterprise account and their data will be emailed to them. All others using Claude with a duke.edu email address have 60 days to export content as part of the domain management process.
Claude Connectors
Built for Duke University and Duke Health
The Anthropic Claude agreement represents another important step in Duke's commitment to providing modern AI capabilities that support education, research, clinical care, administration, and innovation while maintaining strong standards for security, privacy, and governance.
To meet the unique security, privacy, and regulatory requirements of Duke University and Duke Health, Claude is offered through two separate enterprise environments while remaining part of a single service.
The University environment supports teaching, learning, research, writing, coding, grant development, administrative work, and other non-PHI use cases.
The Duke Health environment is configured to support approved HIPAA-regulated workflows and the use of protected health information (PHI) in accordance with Duke Health policies and a Business Associate Agreement (BAA). Note: Once the HIPAA-enabled environment has been implemented, the Claude service will be available to Duke Health.
See the table below for highlighted features.
Feature | Duke University | Duke Health |
|---|---|---|
| Primary Audience | Faculty, staff, students, researchers, affiliates, and authorized users across Duke University and participating Duke organizations performing non-PHI work | Clinicians, faculty, staff, students, researchers, affiliates, and authorized users across Duke Health and participating clinical organizations working with Protected Health Information (PHI) |
| Primary Use Cases | Teaching, research, writing, coding, grant development, administrative productivity, and general AI assistance | Clinical operations, healthcare administration, HIPAA-regulated research, and approved PHI workflows |
| HIPAA Compliance | No | Yes |
| Business Associate Agreement (BAA) | Not applicable | Included |
| Protected Health Information (PHI) | Do not use PHI in this environment. | Approved for PHI in accordance with Duke policies and the executed Business Associate Agreement (BAA). |
| Data Used to Train Anthropic Models | No. Duke data is never used to train Anthropic foundation models. | No. Duke data is never used to train Anthropic foundation models. |
| Claude Chat | ✔ Available (pay-as-you-go) | ✔ Available (pay-as-you-go) |
| Claude Code | ✔ Available (pay-as-you-go) | ✔ Available* (pay-as-you-go) |
| Cowork | ✔ Available soon (pay-as-you-go) | ✔ Available soon (pay-as-you-go) |
| Claude Science | ✔ Available for eligible Duke University researchers | Not available at this time. |
| Projects & Chat History | Remain within the University workspace | Remain within the Duke Health workspace |
| Cost to Individual Users | Consumption-based model: pay only for what you use, up to $200/month, charged to a Duke fund code or sponsored research grant. A request form will be provided in Software Manager at launch that will allow interested users to request a $1,000/month expanded cap. | Consumption-based model: pay only for what you use, up to $200/month, charged to a Duke fund code or sponsored research grant. A request form will be provided in Software Manager at launch that will allow interested users to request a $1,000/month expanded cap. |
* Availability of certain features may vary based on organizational security policies, administrative enablement, and regulatory requirements.
Responsible Use
As with any AI technology, users remain responsible for reviewing and validating Claude-generated content before relying upon it in academic, research, administrative, or clinical work. Existing Duke policies governing data protection, acceptable use, research, intellectual property, and patient privacy continue to apply.