System Center Configuration Manager (SCCM)

Duke University IT staff can utilize a number of endpoint management services to support efficient maintenance of computing devices. These services are available to all IT support groups at Duke. Centrally managed for Windows-based computer configuration support, Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

• Windows operating system installation/imaging including the latest Dell and Lenovo device drivers
• Build and deploy software applications and packages
• Remote access to client machines with no user interaction required
• Windows operating system patch management
• Provide users with a list of approved software that can be installed with no local admin access via Software Center
• Access to numerous pre-built reports.