Help

Ways to get help from the Office of Information Technology (OIT) Service Desk

Walk-Up at the Link

Walk-Up at the Link

Normal Hours:
  • M-Th 8am - 10pm
  • Fridays 8am - 5pm
  • Sundays 3pm - 10pm
Holiday Hours:
  • In observance of the Juneteenth holiday, the OIT LINK Service Desk will be closed on Monday, June 19th, 2023 and reopen Tuesday, June 20th, 2023 at 8AM.

Special Hours:
  • The Link Summer hours are in effect starting Sunday, May 7th, 2023.
  • Sunday: closed
  • Monday - Friday: 8AM to 5PM
  • Saturday: closed

 

Link hours match those of the Perkins Library unless otherwise specified.

Visit the Service Desk at the Link for equipment loans and in-person IT assistance.

Call or Chat

Call 919 684 2200 or Live Chat

Normal Hours:
  • M-Th 24 hours
  • Fridays 12am - 5pm
  • Sundays 3pm - 12am

Holiday Hours:

  • In observance of the Juneteenth holiday, the OIT Service Desk will be closed on Monday, June 19th, 2023 at 8AM and reopen Tuesday, June 20th, 2023 at 8AM.
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Request Help

 

Academic Technology Support

Technical support for faculty, staff and graduate students in Trinity College of Arts & Sciences. 

 

Health systems employees

Contact Duke Health Technology Systems Service Desk
919-684-2243