Ways to get help from the Office of Information Technology (OIT) Service Desk

Walk-Up at the Link

Walk-Up at the Link

  • Mon-Fri 8:30am -5pm

The OIT Service Desk at the Link takes walk-up customers by appointment only in the lower level of Perkins Library (directions). 

Link hours match those of the Perkins Library unless otherwise specified.

Visit the Service Desk at the Link for equipment loans and in-person IT assistance.

Call or Chat

Call 919 684 2200 or Live Chat

  • M-Th 24 hours
  • Fridays 12am - 5pm
  • Sundays 3pm - 12am
Chat Now

Academic Technology Support

Technical support for faculty, staff and graduate students in Trinity College of Arts & Sciences. 


Health systems employees

Contact Duke Health Technology Systems Service Desk