Help

Ways to get help from the Office of Information Technology (OIT) Service Desk

Walk-Up at the Link

The OIT Service Desk is taking walk-ups by appointment only during the following hours.  Please refer to the Link Equipment page for instructions.
 
Hours: 
  • M-Th 8:30am-10pm
  • Fridays 12am - 5pm
  • Saturdays Closed
  • Sundays Closed
  • In observance of the Christmas Holiday the Service Desk will close at 5pm on December 23rd and reopen at 8am on December 28th.
  • In observance of New Year's the Service Desk will close at 8am on December 31st and reopen 8am on January 4th.  

Visit the Service Desk at the Link in Perkins Library.
Equipment loans at the Link

Call or Chat

Call 919 684 2200 or Live Chat

 
Hours:
  • M-Th 24 hours
  • Fridays 12am - 5pm
  • Sundays 3pm - 12am
  • Saturday August 22nd 1pm-5pm
  • In observance of the Christmas Holiday the Service Desk will close at 5pm on December 23rd and reopen at 8am on December 28th.
  • In observance of New Year's the Service Desk will close at 8am on December 31st and reopen 8am on January 4th. 
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Health systems employees

Contact Duke Health Technology Systems Service Desk
919-684-2243
 

Request Help

Subscribe to IT Status Alerts for outage & maintenance notifications.
 

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