Airtable

Collaboration & Productivity

Airtable is a powerful and user-friendly cloud-based collaborative tool that allows you to create simple to complex spreadsheets and relational databases that support your business processes. Link elements in tables, eliminating the need for duplicate input, and share views of the data grouped and filtered as you desire. “Interfaces” allow you to design graphical reports to share with others, and a library of extensions provides extra functionality, for example, allowing you to import a CSV file. Configure automations – actions based on specific triggers, such as updating a record – and create forms to populate a table.

OIT maintains an enterprise account for Duke units and users who require Airtable’s rich features and functionality. Units can have one or more “workspaces,” and one or more “bases” (i.e. databases) can be associated with a workspace. Users are added as collaborators to workspaces or to specific bases.

Sensitive Data Not Permitted

Data classified as “sensitive” should not be stored in Airtable. See Duke Information Security’s Data Classification Standard.

Pricing and Billing

The Duke price for a licensed user is $330/year/user. Licensed users have “Creator,” “Editor,” or “Owner” workspace or base permissions. If a user only has “Commenter” or “Read-Only” permissions, they are not considered licensed, and access is free.

Units will be billed (via JV) once per fiscal year for the number of licensed users they have at the time. Fees are not prorated.

Duke’s Airtable service is an Enterprise Scale plan. For free and other Airtable plans, see https://airtable.com/pricing.

Requesting Access

If your unit would like to use Duke’s Airtable service, complete an Airtable Service Request.

getting help

For help, visit Airtable's Help Center. If you'd like to tap the Duke community for assistance, post your question/issue to the Duke Airtable User Community in Microsoft Teams.

Still have questions? Submit a help ticket at https://oit.duke.edu/help/.