Academic, User & Device Support (AUDS)

Support & Training
Submit a Help Ticket to Receive AUDS Support

Get Help

Loading...

OIT's Academic, User & Device Support (AUDS) group specializes in providing IT support for academic departments, classroom and research labs, and administrative units across the University.

The AUDS teams deliver this support via an integrated suite of services. Organized around the lifecycle of computing devices, these services include:

  • Device lifecycle
    • Inventory
    • Budget planning
    • Replacement cycles
    • Deployment
    • Surplus
  • Security
    • Operating system patching
    • Application patching
    • Antivirus management
    • Malware removal

     
  • Software installation
  • Troubleshooting
  • File storage
  • Computer repairs
  • Printing management

 

Support for East Campus

Support for West Campus

Support for Central Campus 

SUPPORT FOR DOWNTOWN DURHAM

Support for Science Drive

SUPPORT FOR EPRINT, LABS & IMAGING

Related Help Articles