Survey and forms tools comparison

 

Duke has several options for creating surveys or providing for electronic data entry.  See this table for guidance on choosing an option for your project.

 

Tool

Microsoft Forms

Google Forms

Kuali Build

Qualtrics

REDCap

Overview

Quick and easy forms yielding results directly to Excel

Quick and easy forms yielding results directly to Sheets

Workflow and forms tool can export to CSV

Sophisticated purpose-built survey tool can export to a variety of formats

REDCap survey tools provide a user-friendly platform for designing, managing, and analyzing surveys in academic, clinical, and research settings.

Who can create surveys?

Anyone at Duke, through our Microsoft 365 suite

Anyone at Duke University, through our Google Workspace suite.

Not available for Duke Health or DKU

Anyone at Duke can become a Kuali Build "developer", and Kuali Build developers can create and publish forms

Anyone at Duke

Any Duke faculty, staff, or student

Approved for sensitive data?

Yes

No

Yes

(not PHI; see Duke Services and Data Classification)

Yes

Yes

Suitable for

Basic to moderately complex data entry

Basic to moderately complex data entry

Basic to moderately complex data entry, plus workflow abilities

Advanced survey scenarios that require Qualtrics-specific functions

Moderate to complex projects

Special features

Can integrate with Teams

NOTE: Accessibility issues. Microsoft Forms is not compatible with screen readers.

Familiar interface for those accustomed to Google Workspace services

Supports sophisticated workflows in addition to surveys

  • Largest variety of question types
  • Question randomization
  • Contact directories
  • SMS distribution

Many, including ability to construct non-survey electronic data collection forms for a study team

SMS distribution

Level of Support

Self-service, with generous documentation and video training from vendor and others

Self-service, with generous documentation and video training from vendor and others

Self-service with Duke and vendor training and documentation

Self-service, with vendor support and limited Duke support.

Duke Office of Clinical Research provides consultation, office hours, and custom development.

Getting Started

Microsoft's Forms page

Google's Forms page

OIT's Google Workspace page

OIT's Kuali Build page

OIT's Qualtrics page

DOCR's REDCap page

 

Article number: KB0037717

Valid to: July 9, 2025