Graduating Students: Email and NetID Access Post-Graduation

Please review the document located at for the various time restrictions on your accounts and licenses, including email, Adobe products, Microsoft Office, card access, etc. (Please note: PRIOR to Graduation, please see for information regarding your Graduation Copy of Microsoft Office. This option is no longer available after you graduate.)



Your NetID is deactivated one year post-graduation unless you are continuing at Duke as an employee, a student in another program, or sponsored with a guest account.

Your Email

Your email requires an active NetID (and DHE account for DUHS students) to access. Once the NetID or DHE becomes inactive, your email can not be accessed.

Email Address Forwarding cannot be set up on an inactive account.

Your student email ending in is a different account than the Alumni email account (ending in Emails from your account do not get transferred or forwarded and are not linked in any way.


Exporting Email

If you need to export your email, below is a link to instructions that may be able to assist.
(Please note, you must have an active copy of Microsoft Outlook to follow these instructions) 

(DUHS students should contact the DHTS ITSO regarding permission for backing up emails.  Contact the DHTS Service Desk at 919-684-2243 for more information.)


Alumni Email

Alumni email (email with the address ending in can be set up any time after graduation. A OneLink account is required to be used once your NetID becomes inactive (see below).


OneLink Accounts

OneLink is not the same as a NetID.

A OneLink account is required to access your alumni benefits (including email) from the website.

Please set your preferred email address within DukeHub to a non-Duke email address prior to your NetID becoming inactive.

A OneLink account can be created at any time.

Signing up for Duke OneLink will allow you to:

  • Log into the new Duke Alumni directory,
  • Request transcripts and student records
  • Access Duke Libraries resources
  • Set up a lifetime email address


Please Note: A OneLink account will not allow you to log in to your previous Duke email.

The OneLink account may prompt you to enter your MFA credentials while your NetID is in the process of being deactivated. If this occurs, please allow 24-hours for the MFA to drop from your account.


Related Documents

  • Leaving Students
    • Chart describing access after graduating from Duke, including accounts, access, software, websites, etc.

  • FAQs for Microsoft Office Graduation Copy
    • PRIOR to Graduation, please review for information regarding your Graduation Copy of Microsoft Office. This option is no longer available after you graduate.

If you have questions, please contact the OIT Service Desk at 919-684-2200, email, or visit the OIT Help Page for other options.


Article number: KB0034357

Valid to: June 7, 2025