Leaving Duke: Students

Please see the below regarding Student access after graduating from Duke.


Access Maintained



1 year post graduation

1 year after graduation date is marked by Student Information Systems and Services (SISS).  (Duke Health students or student workers may lose access before the 1 year grace period)

Student Email

1 year post graduation date

We suggest putting up an out of office message to inform others of your email change

Alumni Email


After 1 year your student email is disabled.  You can signup for an alumni email anytime after graduation at https://alumni.duke.edu/benefits/alumni-email


Unavailable after student affiliation is removed



Unavailable after NetID deactivated



May transfer 50GB to personal account prior to NetID deactivation

Download any data you wish to keep to a local storage device or set up a Box personal account then transfer ownership from your Duke Box account to your personal Box account. Please remember a personal Box account has a limit of 50 GB with a maximum file size of 250 MB. 

CIFS server storage

Unavailable after NetID deactivated

Back up any data to an external storage device/cloud based storage.  If you have your personal website built, people.duke.edu/~netid and do not want it to be accessible, remove any data from your public_html folder in your CIFS space.


Unavailable after NetID deactivated


Adobe Products

Only available until application requires re-authenticating

 When your NetID is no longer listed as a student NetID the application will no longer accept it. Click here for information on how to transfer files Prior to graduation.


1 year post graduation, the account is downgraded to a free account

The difference between Free and Premium is the additional functionality that Premium customers have the ability to share single items with more than one user, enable emergency access to their account, turn on advanced multi-factor options, and receive priority tech support from the LastPass vendor. 


Immediately unavailable


Building Access

Immediately unavailable

Some graduate schools have sponsored processes to allow continued building access.  Contact your school's IT department to ask about these procedures.

Microsoft Office

One "Graduation copy" download per student is available

Must be downloaded prior to graduation.  See https://oit.duke.edu/help/articles/microsoft-office-activation-faq-students 

Microsoft Windows

Can utilize the copy downloaded as a student 

Must be done while NetID is still active.  See https://oit.duke.edu/help/articles/windows-activation-faq


Unavailable after NetID deactivated



Unavailable after NetID deactivated



Unavailable after NetID deactivated

Log into Duke@work and obtain any copies of information you need. Contact HRIC at 919 684 5600 to obtain any information regarding benefits, retirement plans, pay check copies AFTER access is not longer available.

DukeCard -

Unavailable after student affiliation is removed

DukeCards will be suspended after graduation for students not currently enrolled in a summer term. For those in a summer term, DukeCard will be terminated the following fall semester once the student account migrates to alumni status.



**  DUHS students should contact the DHTS ITSO regarding permission for backing up emails.  Contact the DHTS Service Desk at 919 684 2243 for more information

There may be other services that were granted during your time with Duke that were provided by departments, contact those specific departments for access and archival.


Continued Access:

If you will require continued access, contact an active Staff or Faculty member to submit a sponsored account request .


If you have questions, contact the OIT Service Desk at 919 684 2200, email help@duke.edu, or go to the OIT Help Page for other options


Article number: KB0023279

Valid to: May 10, 2025