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If you have previously set up challenge/response verification (CRV) questions, you can reset your password at https://pwreset.oit.duke.edu or call the OIT Service Desk at (919) 684-2200jqu to verify your CRV questions. The Service Desk will then send an activation email to reset your password. If you have not set up CRV questions, please email email@example.com with a completed NetID Password Reset Form or submit the form via fax. The completed form will need to be accompanied by a copy of your photo ID. You also can visit the Link in Perkins Library with a valid photo ID
Please visit this link for phone and voicemail related problems.
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- Sunday 7PM - Friday 5pm EST
Call us at: (919)684-2200
- Sunday 7pm - Friday 5pm EST
Walk-In At the Link: [see map]
Visit the Service Desk at the Link in Perkins Library
The Link desk will close at 7 PM on Wednesday 4/22. Regular hours resume Thursday 4/23.
Regular academic year hours (hours vary over break and holidays):
- Monday to Thursday, 8am to midnight
- Friday, 8am to 5pm
- Saturday, 12 pm to 4 pm
- Sunday, 3 pm to midnight