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If you have previously set up challenge/response verification (CRV) questions, you can reset your password at https://pwreset.oit.duke.edu or call the OIT Service Desk at (919) 684-2200 to verify your CRV questions. The Service Desk will then send an activation email to reset your password. If you have not set up CRV questions, please email email@example.com with a completed NetID Password Reset Form or submit the form via fax. The completed form will need to be accompanied by a copy of your photo ID. You also can visit the Link in Perkins Library with a valid photo ID
Please visit this link for phone and voicemail related problems.
Get live assistance via chatchat hours:
- Monday - Friday 8am - 5pm
Call us at: (919)684-2200phone hours:
- Monday - Thursday 8am - 7pm
- Friday 8am - 5pm
- Saturday closed
- Sunday 3pm - 7pm