Browse customer help articles:
Getting Started
Display & Presentation - blank screens, HDMI, mirror/extend, resolution and wireless presentation
Sound & Microphones - no sound, microphone problems and audio glitches
Zoom & Hybrid Meetings - speaker, microphone, camera, Zoom cart and room-PC guidance
- Zoom Cart information
- How to Use a Zoom Cart
- Using Zoom From a Room PC or Personal Laptop
Recording & Teaching Tools - lecture recording and document-camera help
Contact information and hours
OIT AV Classroom Support is available Monday-Thursday, 8:00 a.m.-8:00 p.m., and Friday, 8:00 a.m.-5:00 p.m. The office is closed on weekends.
- OIT Service Desk: 919-684-2200
- Lighting, furniture, HVAC or maintenance: Duke FixIt
- General IT services: OIT Service Desk
- Non-classroom event production: Duke Technical Services / Event Services