Duke's Microsoft CoPilot

What is Copilot?

Copilot is Microsoft’s AI-powered assistant. It uses advanced AI models to provide intelligent, conversational responses and assist with a wide range of tasks. Copilot is available to Duke faculty and staff through our Microsoft licensing agreement.

Copilot can help you:

• Draft professional emails, announcements, code snippets, and creative content.
• Summarize, organize, and retrieve large amounts of information quickly.
• Explain concepts, create tutorials, and generate study materials for personalized learning.
• Translate multiple languages for accessibility and global communication.
• Brainstorm ideas, design assignments, and simulate student interactions for testing.

Security: Copilot operates within Microsoft’s secure Azure environment. Never enter Protected Health Information (PHI).

Limitations of Generative AI

While Copilot is powerful, keep these considerations in mind:

• Accuracy: AI may “hallucinate” or provide incorrect information. Always verify critical details.
• Bias: Responses can reflect biases present in training data.
• Coherence: Long or complex tasks may result in continuity issues.
• Novelty: AI outputs remix existing patterns; they are not purely original.
• Ethics: Be mindful of copyright, authorship, and responsible use.

Getting Started with Copilot in Any Browser

1. Visit copilot.microsoft.com.
2. Click Sign In (top-right corner).
3. Select Microsoft and enter your netid@duke.edu.
4. Complete login via Duke’s Shibboleth screen.
5. Ensure you are signed in with your Duke account.

You can start chatting immediately by choosing an example prompt or entering your own.

Unlocking Additional Features in Microsoft Edge

Copilot may offer additional functionality in the Edge browser:

• Access Copilot from the sidebar for quick assistance.
• Summarize web content while browsing.
• Provide contextual responses based on open pages.

Download Microsoft Edge

Accessing Copilot on Mobile Devices

Download the Microsoft Copilot app:

• iPhone: App Store
• Android: Google Play Store

Sign in with your Duke credentials (NetID@duke.edu) and complete Shibboleth login.

Helpful Resources

• Microsoft Copilot Overview & FAQ
• Copilot Documentation
• Differences Between Microsoft 365 Copilot & Copilot Chat

Important Notes

• Microsoft Copilot (Free): Available to Duke faculty and staff. Learn More
• Microsoft 365 Copilot (Paid): Purchase via Software Manager. Required for Copilot features in Outlook and other Office apps.

Licenses must be purchased through approved Duke channels.

Need Help?

• Duke Health Users: DHTS Service Desk – 919-684-2243 – Technical Support
• University Users: OIT Service Desk – 919-684-2200 – Get Help