OIT-AUDS Customers: Remotely accessing assigned AUDS Computers

 

Audience: OIT-AUDS Customers with assigned Duke OIT-AUDS computers.

Summary: Below are some resources for downloading, installing, and connecting to the VPN Client to remote access your AUDS device physically located at Duke University. 

In order to remotely connect to your AUDS-supported device at home, you will need to download and install the VPN client. The VPN client provides you with a virtual on-campus network through your home/remote network. 

Installing the VPN client: 

Please refer to the articles below for instructions on installing the VPN Client. 

VPN: University VPN Install and Connection Guide for Windows

VPN: University VPN Install and Connection Guide for MAC

 

To connect to the VPN, you will need to set up Multi-Factor Authentication (MFA). 

 

Connecting to the VPN with MFA

Please refer to the articles below for instructions on Connecting to the VPN with MFA. 

Using Multi-Factor Authentication(MFA) with Duke's Virtual Private Network(VPN)

 

Remote Accessing your Duke Device from Home

 

Connect using the built-in remote desktop connection app

  • Once you are connected to the VPN, launch the Remote Desktop Connection App

 

  •  On the Remote Desktop Connection app under Computer enter your device-#.win.duke.edu and click Connect

 

  • Enter your user name as WIN\netID and Password and click OK

 

 

 Once the credentials are entered, you will be connected to your computer.

 

 Connect using the Windows App Store Remote Desktop app

 

If you are running a version of Windows that does not have a built-in remote desktop connection app, you can download the Windows Store app HERE.

  • Install the downloaded Windows Store App
  • Launch the Remote Desktop App

 

  • Click on + Add then Select Desktop Connect to a PC

 

  • Enter device-#.win.duke.edu for PC name and give it a friendly Display name (i.e Work PC)

 

  • Click Save to continue.
  • Select the saved desktop connection (i.e Work PC)

 

  •  Enter your user name as WIN\netID and Password and click Connect.

 


Once the credentials are entered, you will be connected to your computer.

 

 Connect from a Mac (OSX)

 

  • Download the Remote Desktop app for Mac Here

 

 

  • Launch the Remote Desktop App

                            

  • Click On PCs then + in the Add PC Window enter device-xxxx.win.duke.edu as the PC Name and enter a Friendly Name (i.e Work PC)

              

  • Click Add

 

  • Double-click on the PC connection (i.e Work PC)

                

  • You will be prompted to enter your username and password
    1. Username: WIN\netID

              

  • Click Continue

 

Once the credentials are entered, you will be connected to your computer.

 

If you need assistance, please contact the OIT Service Desk at 919.684.2200

 

 

Article number: KB0030648

Valid to: March 8, 2025