Preparing Your Android Device to Use Your DukeCard in Transact eAccounts
Your DukeCard on Android can be used to access and pay wherever your physical DukeCard is accepted. You can have a mobile credential on one Android device in addition to your physical DukeCard.
Note: your Android device will not work at Prox readers such as those in medical center areas.
To get started, you should first verify that your device meets these specifications:
- Latest Android OS for your device (must have NFC capability); NOTE: if you have made changes to the factory-installed operating system on your device these instructions may not work
- Current version of Transact eAccounts
- Duo Mobile (recommended) Multifactor Authentication
- NFC and Android Beam enabled
- Google Wallet set to default payment application; if the app prompts you to add a credit card, you can bypass that screen and return to the Google Wallet home
To verify your operating system version, go to Settings > System > About Phone.
To ensure NFC is enabled on your device, go to Settings > Connected Devices > Connection Preferences and toggle the NFC “switch” to activate. You can also go to Settings and type "NFC" in the search box. If you have NFC capabilities on your device you will see NFC options displayed. If you don't receive any information, then your device does not have NFC capabilities.
Check your device manual as the above instructions may vary depending upon device type.
Android Beam should automatically turn on when you enable NFC. If it does not turn on, tap Android Beam and select "Yes" to turn it on.
Downloading Transact eAccounts App
To install the Transact eAccounts app on your mobile device, open Google Play Store and search for the “Transact eAccounts” app. Download the app to your device.
Setting Up Multifactor Authentication with DUO
You will need to set up Duke’s Multifactor Authentication (MFA) for eAccounts on your Android device to log into the eAccounts app. MFA provides an additional layer of security when logging in or performing transactions online and at Duke. To set up MFA, you will need to use Duo Mobile. Information on how to get and set up Duo Mobile can be found here.
View the article Adding Your DukeCard to Google Wallet on Your Android Device for instructions on how to add your mobile DukeCard credential to your device.
Article number: KB0030409
Valid to: February 28, 2025