Office 365: Get Started using Microsoft Teams

Microsoft Teams is your online chat-based hub for teamwork integrated with your Duke Office 365 email account.  It is an app that helps you and your team have real-time conversations using chat instead of email, securely share and collaborate on files, and plan meetings through video chat with others at Duke online.  Teams has native use of your Duke Office 365 account including: Email and Calendar, OneDrive, OneNote, and Planner.  Additionally, there is integration with Office Online apps (Word, Excel, PowerPoint).

The advantages of using teams include:

  • Pull together a team.
  • Use chat instead of email.
  • Securely edit files at the same time.
  • See likes, @mentions, and replies with just a single tap.
  • Customize it by adding notes, web sites, and apps.

Get Setup

The web client is a full, functional client that can be used from a variety of browsers. You will also find Microsoft Teams available on most desktop and mobile platforms through the appropriate App Store. 
 

Access the web app

The web client is a full, functional client that can be used from a variety of browsers. Microsoft Teams will be available on Safari very soon.  In the meantime, please use Mozilla Firefox, Google Chrome, or the desktop client.

  1. From an internet browser, go to mail.duke.edu.
  2. Sign in to your Duke Office 365 account using your NetID and NetID account password.
  3. Click on the app launcher icon  in the upper-left corner of the window.
  4. Click All Apps.
  5. Click Teams if listed.
  6. If Teams is not listed, Click All apps.
  7. Enter Teams into the "Search all of your apps" text box.
  8. Click Teams.
  9. You will now be redirected to https://teams.microsoft.com/ and signed into the web app.

Note: Teams is not currently compatible with Safari, Safari users will automatically be prompted to download the Teams app.   

Get the Desktop App

1.  The first time you use Teams, you can access it by visiting https://teams.microsoft.com.

2.  Sign in to your Duke Office 365 account using your NetID and NetID account password.

              

3.  In the bottom left of the page, you will see an option to download the desktop app.

                

4.  Click Download the desktop app.

5.  Click Save.

6.  Click Ok.

7.  Complete the installation using the installer you downloaded.

8. Sign-in to get started with Teams.

  1. In the Microsoft Sign in pop-up, enter your email address in the format of netid@duke.edu (Example: hiro@duke.edu).
  2. You will see a message indicating "Taking you to your organization src="https://duke.service-now.com/s sign-in page." /li>
  3. You will be redirected to the Duke Log in screen.  Enter your NetID and NetID account password.
  4. You will now be signed into the desktop app.

Get the mobile app

You can also download a mobile version of Teams by visiting the Apple App Store or Google Play Store.

1.  Download and install the Microsoft Teams mobile app.

2.  Sign-in to get started with Teams.

  1. In the Microsoft Sign in pop-up, enter your email address in the format of netid@duke.edu (Example: hiro@duke.edu).
  2. You will be redirected to the Duke Log in screen.  Enter your NetID and NetID account password.
  3. You will now be signed into the desktop app.

Using Chat

Creating Teams

          1.  Select Teams > Join or create a team.

  •    This is where you create your own team, or discover existing ones.

          2.  Select Create a new team, and then select Build a team from scratch or select Create from... to build an all-new team or create from an existing group respectively.
          3.  Select Private if you'd like people to request permission to join, or select Public if anyone in your org can join.
          4.  Give the team a name and add a short description if you'd like.
          5.  Select Create.
          6.  Add members.

  •   You can add people, groups, or even entire contact groups.
  •   Adding guests outside of Duke is not permitted at this time.
  •   Add a friendly display name for them too.

          7.  When you're done adding members, select Add and then Close.
 

Creating Channels

By default, every team gets a General channel, which is a good channel to use for announcements and information the whole team needs. To add more channels:

  1. Select  More options... next to the team name.
  2. Select Add channel.
  3. Enter a name and description for your channel.
  4. You can build a channel around a topic, project, department name, or whatever you like.
  5. Select Automatically show this channel in everyone src="https://duke.service-now.com/s channel list if you want this channel to be automatically visible in everyone" channel list.
  6. Select Add.

Joining Teams

  1.  Select Teams > Join or create a team
  2.  Select or Search teams for the one you wish to join 
  • Note that you will only see Teams that are public or that you have been invited to join. 

 

Uploading and Editing files

You can upload files by dragging them from your computer and dropping them into the message bar (Type a new message), or by clicking on Files and uploading the file from your computer to the shared space. 
 
Opening the file in Teams allows everyone in your Team to collaborate and edit the file at the same time.
 

@mention someone 

An @mention is like a tap on the shoulder — a way to get someone's attention in a channel conversation or a chat.
In the box where you type your message, type @, then type the first few letters of the person’s name. You can also @mention entire teams and channels.
 
Select the person. Repeat for as many people as you want to @mention. 
Each person you @mention gets a notification in their Activity feed. Check for a red circle next to Activity  right now to see if someone has @mentioned you!

 
 

If you need further assistance, please contact your appropriate Service Desk:
Duke University Users: OIT Service Desk: 919 684 2200
Duke Health Users: DHTS Service Desk: 919 684 2243

 

Article Number: KB0029219