Office 365: Add shared folder via OWA

Issue:

  • Access a shared folder resource via OWA

Resolution:

  • Log into OWA
  • Right click on your main folder(usually your name or 'Folders) which will be below your favorites.

  • In the dialogue menu, click Add Shared Folder

  • Type in the name of the folder resource until you see it appear - click it when it does.
    If your shared folder resource does not appear with a simple search, click search directory

  • Click ADD when found and it will be added to the list of folders on the left column in OWA.

  • You can manage the inbox mailbox and calendar as you would your user account

 

Be sure to allow time after receiving permissions for the information to be pushed across all Microsoft servers.


 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243

 

Article number: KB0026675

Valid to: September 4, 2025