Office 365: Manage Profiles in Outlook for Mac

Manage Profiles in Outlook for Mac

NOTE: Outlook 2011 for Mac, profiles were called identities.

The Outlook Profile Manager (Microsoft Database Utility) allows you to create new profiles, delete, edit and set a default profile, so that when Outlook opens, the default profile will always display.

Add, change, or delete a profile

  1. From Finder, open the Applications folder.

  2. Ctrl+click or right-click Microsoft Outlook, and then click Show Package Contents.

3.Open Contents > SharedSupport, and then double-click Outlook Profile Manager.

4.Do one of the following:

Create a new profile

Click the Create a new profile button

Add
, and then type a name for the new profile.

 

Rename a profile

Double-click the profile, and then type a new name for the profile.

Delete a profile

Click the profile that you want to remove, and then click the Delete the selected profile  button

Delete
.

 

Change the default profile

Click the profile that you want, click Set the default profile 

Action pop-up menu
, and then click Set as Default. Restart Outlook for this change to take effect.

 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243

 

 

Article number: KB0025962

Valid to: August 26, 2025