Office 365: Manage Profiles in Outlook for Mac

Manage Profiles in Outlook for Mac

NOTE: Outlook 2011 for Mac, profiles were called identities.

The Outlook Profile Manager (Microsoft Database Utility) allows you to create new profiles, delete, edit and set a default profile, so that when Outlook opens, the default profile will always display.

Add, change, or delete a profile

  1. From Finder, open the Applications folder.

  2. Ctrl+click or right-click Microsoft Outlook, and then click Show Package Contents.

3.Open Contents > SharedSupport, and then double-click Outlook Profile Manager.

4.Do one of the following:

Create a new profile

Click the Create a new profile button

, and then type a name for the new profile.


Rename a profile

Double-click the profile, and then type a new name for the profile.

Delete a profile

Click the profile that you want to remove, and then click the Delete the selected profile  button



Change the default profile

Click the profile that you want, click Set the default profile 

Action pop-up menu
, and then click Set as Default. Restart Outlook for this change to take effect.


If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243



Article number: KB0025962

Valid to: September 25, 2024