Office 365: Manage Profiles in Outlook for Mac
Manage Profiles in Outlook for Mac
NOTE: Outlook 2011 for Mac, profiles were called identities.
The Outlook Profile Manager (Microsoft Database Utility) allows you to create new profiles, delete, edit and set a default profile, so that when Outlook opens, the default profile will always display.
Add, change, or delete a profile
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From Finder, open the Applications folder.
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Ctrl+click or right-click Microsoft Outlook, and then click Show Package Contents.
3.Open Contents > SharedSupport, and then double-click Outlook Profile Manager.
4.Do one of the following:
Create a new profile
Click the Create a new profile button

Rename a profile
Double-click the profile, and then type a new name for the profile.
Delete a profile
Click the profile that you want to remove, and then click the Delete the selected profile button

Change the default profile
Click the profile that you want, click Set the default profile

If you need further assistance, contact your local IT support group/person
You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243
Article number: KB0025962
Valid to: August 26, 2025