Microsoft Office Activation FAQ for Students

If your question is not answered below, please contact the OIT Service Desk at (919) 684-2200.
For faculty and staff, visit the Faculty/Staff Office Activation Page.


Which version of Office is right for me?

While Enrolled at Duke

  • Students may download and use Microsoft Office 365 at no cost.
  • Available on up to 5 devices (PCs, Macs, tablets, and phones).
  • Includes Word, Excel, PowerPoint, Outlook, OneNote, and 1TB of OneDrive storage.
  • Requires NetID login for activation.
  • Access ends upon graduation or leaving Duke.

Graduating Students

  • Eligible for a free, perpetual Microsoft Office license for one Mac or PC.
  • Does not require NetID login after installation.
  • Only one download/installation is allowed.
  • Must be downloaded during your final semester at Duke.

Download Instructions: Microsoft Office 365

  1. Go to http://mail.duke.edu and log in with your NetID.
  2. Click the app launcher (grid icon) in the top-left corner.
  3. Select Microsoft 365.
  4. Click "Install and more" in the top-right corner.
  5. Choose "Install Microsoft 365 apps", then click "Install Office".
  6. When prompted, select "Sign in to an existing Office 365 Subscription".
  7. Enter your Duke email (netID@duke.edu) and log in with your NetID credentials.

Note: Access to Office 365 ends when your Duke affiliation ends. Applications will enter reduced-functionality mode (view-only), and OneDrive/online services will no longer be available.


Graduation Copy: How to Get It

  1. Before graduation, visit the Duke Software website for more information (NetID login required).
  2. View the Graduating Students section.
  3. This license is perpetual and valid for one device.
  4. Access to the software page ends once your Duke affiliation expires.

Already Graduated and Forgot to Download?

  • The graduation copy page is NetID-protected.
  • If you didn’t download it before graduation, you will no longer have access.
  • Be sure to download your copy during your final semester.

Article number: KB0024448

Valid to: December 18, 2026