Voicemail: voicemail to email functionality

Issue:
  • Customer requesting voicemail to email
Environment:
  • VOIP telephony
  • Office 365
Cause:
  • N/A
Resolution: Escalation:
  • Issues with the online form - create a Support@Duke ticket and submit to Telecom-Voice-OIT
  • If you are unfamiliar with Support@Duke - contact the OIT Service Desk at 919-684-2200


Article number: KB0022817

Valid to: March 7, 2025