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Webex has been decommissioned

Duke University and Duke Health have decommissioned Webex User Accounts, effective Wednesday, February 1, 2023, and shifted to Zoom for conferencing and collaboration needs. This decision was based on a significant decline in Webex usage and will allow for consolidation of technology support. Current Webex users are encouraged to explore Zoom, which offers a user-friendly experience for conferencing needs. 
Learn more about Zoom Meetings here

Webex user accounts have been decommissioned and Webex recordings are no longer be available.

Duke Health will still have the ability join a Webex Meeting as a “GUEST.” 

NOTE: Cisco Webex Rooms/Devices will NOT be impacted. Cisco Webex Rooms/Devices will remain registered to the Cisco Webex Control Hub (Cloud).

Need help?

If you have any questions or concerns, contact the Duke Service Desk at (919) 684-2200, or the Duke Health Service Desk at (919) 684-2243.