EMS Room Scheduling: Kiosk App

The EMS Kiosk App is a touch-screen application with a highly configurable Home Page. Any of the major functions can be the ‘Default Page’. That is, you can configure the first thing users see to be Today’s Events, My Reservations, Create a Reservation, Locate Person, or Locate Space. You set the Home Page with the ‘Default Page’ parameter in the EMS Kiosk profile screen in the EMS Desktop Client. 

1. • If you choose the ‘Default Page’ as the Home page, then users see this display:

1. • If you choose ‘Today’s Events’ as the Home page, then users see this display:

Overview of EMS Kiosk App Options  

The following features are available for the EMS Kiosk App and are displayed depending on configuration. 

Core Features  

My Reservations  

The My Reservations page allows users to check in to their eligible reservations and view their upcoming reservations.

Make a Reservation  

The Make a Reservation page provides the necessary functions for making a reservation for yourself. 

Locate Space  

The Locate Space page provides a broad perspective of all the available/unavailable space in the building. 

Today's Events  

The Today’s Events page lists all the events that are currently scheduled for today. Typically, the Today’s Events page is the default page (the page that opens first) when you start the EMS Kiosk.

View Your Reservations and Check Into the EMS Kiosk App

This topic will provide instructions for the following tasks:

• View Information
• View and Check in to an Event
• View Floor Maps

View Information

The Information page is customizable and displays links to additional information that your organization has made available to EMS Kiosk App users.

1. To view specific information, click the Information icon at the top of the page.

The Information window opens and usually includes information like Local, Restaurant, and Sight Information. 

2. Click Close.

The Main Menu displays.

View and Check in to an Event

1. To view your current reservations or check in to your workspace or meeting, click My Reservations. 

The sign in page opens. Depending on how your EMS Kiosk is configured, you might be required to enter a personnel number or employee ID instead of a user name.

2. In search, enter a user/group or personnel number and click Search.

A list of all groups/people that meet your search criteria displays. The search is limited to the exact order of the characters in the string, but the string can be found anywhere in the search results and is not case sensitive. 

3. Click your name in the search results.

4. After successfully logging in, you will see reservations for which you are the host.

Your administrator controls how many days of reservations you can see. The administrator also controls whether you can end an ongoing reservation, or cancel a future one.

5. You will also be automatically checked into your meetings/workspaces that are eligible for check in and that are in your building (e.g., if you are located in the Denver office, you will be checked into your Denver meetings only).

Learn about EMS Kiosk App Options.

The following options may also be available on this page:

5. • View the event on a floor map.
   • End an in-progress event early by clicking the End Now icon for the event.
   • Cancel an event if you are not going to use the reserved space for the event by clicking the Cancel icon for the event.

View Floor Maps

1. To view a floor plan of a building in which you have a scheduled event, find your event on the My Reservations page.

2. Click the Map icon for the event.

The Floor Map dialog opens.

3. Click on the Available Room icon (typically a green icon) to view information about the room.

4. To return to the My Reservations page after viewing a floor map, click Close in the upper-right corner of the Floor Map dialog.

Book a Desk or Workspace in EMS Kiosk App

You can make your own reservations for today with the Make a Reservation page in EMS Kiosk App.

The following procedure is written from the perspective of a group search. Depending on how your EMS Kiosk App is configured, you might be required to enter a personnel/employee ID number for your search criteria.

1. Click Make a Reservation. 

A page opens where you find your user profile in the system (unless your system is set up to allow guest reservations).

2. In Group (which might be labeled differently, such as "Employee"), enter your name, and then click Search. 

A list of all groups/people that meet your search criteria display. The search is limited to the exact order of the characters in the string, but the string can be found anywhere in the search results, and it is not case-sensitive. For example, a search string of “de” returns both Anderson, Scott and Evans, Dean.

3. Select your name and then press Continue.

4. On the Make a Reservation page, modify the dates and times for your reservation.

5. If you configured floor plans for rooms in the Kiosk profile, then the floor plan view shows by default. You can view a list view of the available spaces by clicking the Switch to List View button at the bottom.

6. If your Admin enabled filtering, select a filter to restrict results.

7. To reserve from the Map View, select an available room and click the Reserve button.

8. To reserve space from the list, click the Reserve icon next to the space that you want to reserve for your event.

You may also view two video tutorials here:

• Today’s Event, Floor Map and Locating
• View/Make Reservations