Using Jabber's Advanced Features

Jabber is more than an instant messaging app – it’s a full-featured collaboration tool, including voice, video, and conferencing capabilities. The advanced features are associated with your Duke phone number and NetID.  

To submit a request to enable the Jabber’s advanced features, click the appropriate link below and complete the form provided:


Under Additional information, include the following:

  • Ask to have your ticket assigned to the group "Telecom-Voice-OIT," and provide your Duke phone number. 
  • If you’d like to use the Jabber app on a mobile device, provide the device’s make, model and service carrier (Verizon, etc.). 

Requests are typically filled within two to three days.

Article number: KB0032664

Valid to: September 26, 2024