Pricing - OIT Backups

Costs and terms of OIT backup services

***OIT is in progress of migrating it src="https://duke.service-now.com/s backup service from one based on TSM to one based on Rubrik.  Pricing is expected to be the same as below in the short term with the longer term goal to remain the same or go down.  Updates of the transition project can be found here.***

OIT charges departmental users a fee that covers their share for use of the central backup resource (e.g., server infrastructure, software licenses, tape and disk resources, etc.) OIT staff will be happy to discuss cost and service levels; submit a request for new backup services to begin, or contact the OIT Backup Administrators team at tsm-admins@duke.edu.

Backup Charges for non-OIT departments: 

  • Annual cost per Gb of on-site backup: $.09/Gb
  • Additional annual cost per Gb for off-site backup: $.04/Gb

* Pricing Updated November 1, 2019

This pricing is calculated based on the amount of Gb required to backup the primary storage.  The amount can be more than the primary storage as it includes cost of each incremental Gb of data backup.  The amount of Gb required for backups is affected by the change rate of the data and frequency & retention of backups.

Article Number: KB0032611