Microsoft 365 : Microsoft Bookings Overview

Please note that Microsoft Bookings is NOT the same as 'Bookings with me' (formerly Personal Bookings). 'Bookings with me' only works with your personal calendar while Microsoft Bookings is designed for team or departmental use. For details on 'Bookings with me' see KB0033211.

Microsoft Bookings, a scheduling tool available as part of Microsoft 365, supports departments and/or programs that provide services on an appointment basis. With Bookings, the coordinator can create a public facing web page that allows people inside and outside of Duke to book an appointment which is then directly posted to faculty or staff calendars. Key features:

  • Post the bookings page to the public or to Duke users
  • Create default hours and appointment lengths for the scheduling calendar and then select faculty or staff that will support the appointments.  Bookings will automatically offer appointments only when there is availability based on faculty/staff Outlook calendars
  • Collect details, such as contact info or an answer to a question, from the person making the appointment
  • Automate appointment reminders and offer self-service cancellation and rescheduling via the online calendar

Bookings is available by request to Duke schools and departments that are using Office 365 email and calendar. To use bookings, only the coordinator for the group should request bookings as they will create the group calendar and manage on behalf of the entire team.  

To request Bookings, Staff, Faculty, and Affiliates can go here. Note that you need a Bookings license to access 'Bookings with Me'. 

If you already have bookings, refer to the Microsoft guide to Microsoft maintained Microsoft Bookings documentation.


Article number: KB0031685

Valid to: January 26, 2025