Zoom Meetings: Getting Started
Important: This article refers to Zoom online support. When referring to Zoom’s support articles, follow the instructions for users. Instructions for administrators are often included in the same article.
This article covers:
- Creating an account, installing the client, and signing in
- Setting preferences
- Scheduling meetings
- Joining meetings
- Advanced Zoom features
- Using Zoom with other applications
Note: If you use the VPN to connect to Duke online resources, if possible, disconnect before using Zoom. As a cloud-based service, Zoom does not require the use of the VPN.
Creating an Account, Installing the Client, and Signing In
To start using Zoom, create your account, install the desktop client/application, and sign in.
To create your account, visit https://duke.zoom.us and click Sign In. Log in with your NetID and password. Your account is created.
We recommend you install a desktop client, at a minimum. A Zoom mobile app and other Zoom tools are also available. Before you install, read about system requirements.
To install the desktop client, do the following:
- On the duke.zoom.us page, scroll down to the footer.
- Under Download, select Meetings Client. The Download Center opens.
- Under Zoom Client for Meetings, click Download.
- Follow the prompts to install the client.
To take full advantage of Zoom features, always sign in.
Important: Duke uses single sign on, or SSO, for authentication. Any time you’re prompted to sign in to Zoom, look for the SSO option. If you're prompted for a company domain, use duke.
To sign in to the client, do the following:
- Start the Zoom desktop application.
- In the Zoom window, click Sign In.
- In the Sign In window, click Sign In with SSO.
- In the Sign In with SSO window, enter duke for the company domain and click Continue. A web browser tab opens and the message Open zoom.us? appears.
- Click Open zoom.us. The Zoom desktop application opens.
Once you’ve logged in, explore the Settings. Do one of the following:
- From duke.zoom.us, in the left sidebar, click Settings.
- From the desktop client, click the gear icon under your avatar (upper right).
We recommend reviewing security settings, in particular. Read about Zoom security and privacy.
Advanced Zoom Features
Zoom provides a number of advanced features to enhance your meetings. The following are a few features to explore:
- Using Personal Meeting ID (PMI)
- Enabling breakout rooms
- Recording - Read Duke's terms of service for more about managing recordings.
- Zoom Event Production: Presenter’s Guide
Using Zoom with Other Applications
To make scheduling and participating in meetings seamless, Zoom integrates with Microsoft Outlook, Sakai, Microsoft Teams, and more.
Microsoft Outlook and Zoom
You can install an add-in in Outlook to use when scheduling meetings.
To install the add-in, do the following:
- Visit https://mail.duke.edu and log in.
- Select the Calendar (lower left). The calendar opens.
- Click New Event. A window opens.
- In the upper right, click the ellipsis (…) and select Get Add-ins. The Add-ins for Outlook screen appears.
- In the left navigation, select Admin-managed.
- Find Zoom for Outlook and click Add. The Add-in is added.
- Close the Add-ins for Outlook window. The Zoom icon appears in the new event window.
Note: If you use the Outlook desktop application, close the application and restart it.
To use the add-in, do the following:
- Select the date and time for the meeting.
- Click the Zoom icon and select Add a Zoom Meeting. The Zoom meeting invitation appears in the meeting description.