Installing and Managing Microsoft 365 installations

Installing Microsoft 365 and Managing your current Microsoft 365 installations

-How can I install Microsoft 365?

  • Access your Duke email account at the following address https://mail.duke.edu
    • Log in with your NetID, password, and MFA (if necessary)
    • In the top left corner of the email site, click on the App launcher (box with the 9 mini squares).              
  • Choose the "Microsoft 365" link
  • This link will redirect you to a new page that says "Welcome to Microsoft 365", click the "Install Apps" button on the top right corner of this page.

    • Then click "Microsoft 365 Apps" from the drop down menu. 

 

  • A download will begin to occur on your device and you will see the following pop up on your screen:
    • Once the download finishes, click open the file to start the Microsoft Installer.
    • Once the installation is complete, you will need to sign in with your log in credentials (netid@duke.edu), password, and Multi-Factor Authentication (if necessary) 

 

 

-How can I change which computers or devices have Microsoft 365 installed on them?

 

  • Access your Duke email account at the following address https://mail.duke.edu
    • Log in with your NetID, password, and MFA (if necessary)
    • Click on your Initials (or Photo icon) in the top right of the email website

            

  • Choose the "My account" link

    • Then choose select "View apps & devices" or select "Apps & devices" on the left

             

 

  • Select "Devices" and all detected installs will appear

    • View your current installations of Microsoft 365
    • You can choose which devices(s) you would like to Sign out of
    • *Note this will sign you out of device not uninstall software

             

 

 

-For additional support please contact the Duke Service Desk at 919-684-2200, or send an email to help@oit.duke.edu

 

Article number: KB0028849

Valid to: February 8, 2025