Installing and Managing Microsoft 365 installations

Installing Microsoft 365 and Managing your current Microsoft 365 installations

 

How can I install Microsoft 365?

  • Access your Duke email account at the following address https://mail.duke.edu
    • Log in with your NetID, password, and MFA (if necessary)
    • In the top left corner of the email site, click on the App launcher box    

  • Choose the "Microsoft 365" link

  • This link will redirect you to a new page that says "Welcome to Microsoft 365", click the "Install and more" (button on the top right corner of this page)

  • Click "Install Microsoft 365 Apps" from the drop down menu. 


  • You will be redirected to a page under Apps and Devices. Please click the Install Office button
  • The download will start on your device and you may see the following pop up on your screen:

  • Once the download finishes, click open the file to start the Microsoft Installer.
  • Once the installation is complete, you will need to sign in with your log in credentials (netid@duke.edu), password, and Multi-Factor Authentication (if necessary) 

 

How can I change which computers or devices have Microsoft 365 installed on them?

  • Access your Duke email account at the following address https://mail.duke.edu
    • Log in with your NetID, password, and MFA (if necessary)
    • Click on your Initials (or Photo icon) in the top right of the email website

  • Choose the "My account" link

    • Then choose select "View apps & devices" or select "Apps & devices" on the left

             

  • Select "Devices" and all detected installs will appear

    • View your current installations of Microsoft 365
    • You can choose which devices(s) you would like to Sign out of
    • *Note this will sign you out of device not uninstall software

 

-For additional support please contact the Duke Service Desk at 919-684-2200, or send an email to help@oit.duke.edu

 

Article number: KB0028849

Valid to: October 30, 2025