Installing Microsoft 365 Copilot and Managing your current Microsoft 365 Copilot installations
How can I install Microsoft 365 Copilot?
- Access your Duke email account at the following address https://mail.duke.edu
- Log in with your NetID, password, and MFA (if necessary)
- In the top left corner of the email site, click on the App launcher box
- Choose the "Microsoft 365 Copilot" link
- This link will redirect you to a new page that says "Welcome to Microsoft 365 Copilot", click the "Install and more" (button on the top right corner of this page)
- Click "Install Microsoft 365 Apps" from the drop down menu.
- You will be redirected to a page under Apps and Devices. Please click the Install Office button.
- The download will start on your device and you may see the following pop up on your screen:
- Once the download finishes, click open the file to start the Microsoft Installer.
- Once the installation is complete, you will need to sign in with your log in credentials (netid@duke.edu), password, and Multi-Factor Authentication (if necessary)
How can I change which computers or devices have Microsoft 365 CoPilot installed on them?
- Access your Duke email account at the following address https://mail.duke.edu
- Log in with your NetID, password, and MFA (if necessary)
- Click on your Initials (or Photo icon) in the top right of the email website
- Select the "View account" link
- Select "Devices" and all detected installs will appear
- View your current installations of Microsoft 365 Copilot
If you need further assistance, contact your appropriate Service Desk
University Users: OIT Service Desk - 919 684 2200
DUHS Users: DHTS Service Desk - 919 684 2243
