Installing Microsoft 365 Copilot and Managing your current Microsoft 365 Copilot installations
How can I install Microsoft 365 Copilot?
- Access your Duke email account at the following address https://mail.duke.edu
- Log in with your NetID, password, and MFA (if necessary)
- In the top left corner of the email site, click on the App launcher box
- Choose the "Microsoft 365 Copilot" link
- This link will redirect you to a new page that says "Welcome to Copilot Chat". If you get a pop up for Copilots, go ahead and close it. Click on "Apps" at the bottom of the left column" (button on the top right corner of this page)
- On the next page click on the blue button on the top right "Install Apps."
- Select "Microsoft 365 apps."
- On the next page click "Install Office" under Apps and Devices. Please click the Install Office button.
- The download will start on your device and you may see the following pop up on your screen:
- Once the download finishes, you will be able to find the executable file under your Downloads folder or under Downloads in your browser. Double click on the file to start the installation and follow the prompts.
- Once the installation is complete, you will need to sign in with your log in credentials (netid@duke.edu), password, and Multi-Factor Authentication (if necessary)
How can I change which computers or devices have Microsoft 365 CoPilot installed on them?
- Access your Duke email account at the following address https://mail.duke.edu
- Log in with your NetID, password, and MFA (if necessary)
- Click on your Initials (or Photo icon) in the top right of the email website
- Select the "View account" link
- Select "Devices" and all detected installs will appear
- View your current installations of Microsoft 365 Copilot
If you need further assistance, contact your appropriate Service Desk
University Users: OIT Service Desk - 919 684 2200
DUHS Users: DHTS Service Desk - 919 684 2243