Set Call Forwarding Remotely
How do I forward my duke desk phone number away from my office?
Duke offers a web based tool you can log into and forward your phone when you are away from the office. If your phone is associated with your NetID, please login to https://myphone.duke.edu/ to setup Call Forwarding on your line remotely. If you are unable to login to the portal above or do not see a phone number available to forward to, please submit a ticket via your appropriate help desk stating “Assign [your Duke phone numbers] to [your NetID] for https://myphone.duke.edu access.”
If you have Jabber phone services enabled, you can use Jabber to forward calls (see below). If you do not have Jabber voice enabled or do not have a current Jabber account, you will need to submit a ticket via your appropriate Service Desk requesting the creation of a new account. https://oit.duke.edu/what-we-do/applications/jabber