Using Multi-Factor Authentication (MFA) with Duke's Virtual Private Network (VPN)

Multi-factor authentication is required when connecting to Duke's virtual private network (VPN). Do the following:

  1. Open the Cisco AnyConnect application or visit https://portal.duke.edu
  2. Select the desired VPN and click Connect.
  3. Enter your NetID and password and click OK.
  4. In the MFA Option field, do one of the following:
  • Enter "1" - To receive push notification to your device's mobile app. This is the most portable option and also allows for access if you don’t have service or Wi-Fi in your area. 
  • Enter "2" - To authenticate by receiving a phone call.
  • Enter "3" - To receive ten temporary passcodes via text message. Each passcode may be used once -- they expire 72 hours after they are issued. Enter one of those codes into the MFA Option field.
  • To use a YubiKey, connect the YubiKey to your computer, put your cursor in the MFA Option field, and touch the YubiKey's sensor. A code will automatically be generated.

5. Click Continue. You are connected to the VPN.

If you need assistance, contact the OIT Service Desk, 919-684-2200.

Article number: KB0028460

Valid to: January 18, 2025