Office 365: Attach or link a Duke Box file via Microsoft Outlook mobile app

Issue:

  • Attach Duke Box file via Microsoft Outlook mobile app

Environment:

  • Microsoft Outlook for android
  • Microsoft Outlook for iOS

Cause:

  • N/A

Resolution:

Note: You must add Box to your Microsoft Outlook mobile app in order to attach a Box file using this method. Do do so, please follow the instructions listed here.

  • Create a new email via the Microsoft Outlook app
  • On the bottom, click the attachment icon

  • Select Choose from files

  • Choose a recent file or click SEE ALL in the list under the Duke Box account

  • Click the file and scroll to the bottom.  Select the option you prefer.

  • The file or link is now in the email and can be sent.  Left screenshot below shows as an attachment, right shows as a link

 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200 or oit.duke.edu/help
Duke Health Users: DHTS Service Desk - 919 684 2243

 

 

Article Number: KB0027837