Office 365: Attach or link a Duke Box file via Microsoft Outlook mobile app

Issue:

• Attach Duke Box file via Microsoft Outlook mobile app

Environment:

• Microsoft Outlook for android
• Microsoft Outlook for iOS

Cause:

• N/A

Resolution:

Note: You must add Box to your Microsoft Outlook mobile app in order to attach a Box file using this method. To do so, please follow the instructions listed here.

• Create a new email via the Microsoft Outlook app
• On the bottom, click the attachment icon
  
  
  
  
  
  
• Select Choose from files
  
  
  
  
  
  
• Choose a recent file or click SEE ALL in the list under the Duke Box account
  
  
  
  
  
  
• Click the file and scroll to the bottom.  Select the option you prefer.
  
  
  
  
  
  
• The file or link is now in the email and can be sent.  Left screenshot below shows as an attachment, right shows as a link
  
  
  
  

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If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200 or oit.duke.edu/help
Duke Health Users: DHTS Service Desk - 919 684 2243