Office 365: Configure Duke Box account via Microsoft Outlook mobile app

Issue:

• You can access your duke.box.com files for sharing via the Microsoft Office mobile app.

• This applies to both iOS and Android (verified and tested on Android 14)

Environment:

• Microsoft Outlook app
  • Android
  • iOS

Cause:

• N/A

Resolution:

• In the Microsoft Outlook app, click the user icon for iOS or the hamburger menu (three lines) for Android.
  
  
• Click the gear icon at the bottom of the screen
  
  
• Click Accounts
• Click Add Account
  
  
• Select Box
  
  
• In the sign-on menu, choose Use Single Sign On (SSO)
  
  
  
  
  
  
• Type in your NetID@duke.edu and click Authorize
  
  
  
  
  
  
• You will be redirected to a Duke Shibboleth login session, provide your NetID and password along with your MFA (if required)
  
  
  
  
  
  
• Your Duke Box account will now be accessible when sending emails.  Attach them in the same manner you would from your OneDrive account.
  Additional options may appear such as 'send link'

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If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200 or oit.duke.edu/help
Duke Health Users: DHTS Service Desk - 919 684 2243