Office 365: Configure Duke Box account via Microsoft Outlook mobile app

Issue:

  • You can access your duke.box.com files for sharing via the Microsoft Office mobile app.

  • This applies to both iOS and Android(verified and tested on 7.x.x)

Environment:

Cause:

  • N/A

Resolution:

  • In the Microsoft Outlook app, click the user icon for iOS or the hamburger menu (three lines) for Android.
  • Click the gear icon at the bottom of the screen

  •  Click Add Storage Account

  • Select Box in the src="https://duke.service-now.com/Add Storage Account" menu
  • In the sign-on menu, choose Use Single Sign On (SSO)

  • Type in your NetID@duke.edu and click Authorize

  • You will be redirected to a Duke Shibolleth login session, provide your NetID and password along with your MFA(if required)

  • Your Duke Box account will now be accessible when sending emails.  Attach them in the same manner you would from your OneDrive account.
    Additional options may appear such as src="https://duke.service-now.com/send link" /li>

 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200 or oit.duke.edu/help
Duke Health Users: DHTS Service Desk - 919 684 2243

 

Article Number: KB0027836