Microsoft 365 (formerly Office 365): Configure the Microsoft Outlook app for iOS
Note: Duke Health users accessing Microsoft 365 from a mobile device must enroll in Mobile Device Manager (Airwatch).
These instructions reflect the experience in iOS 14.3.
Download and install Microsoft Outlook app
- In the App Store, search for and select Microsoft Outlook.
- Get/download the app, then select Open.
Never had aa Microsoft 365 account on your device?
If you've never had a Microsoft 365 account/app on your device, do the following:
- In the Add Account screen, enter your Duke email address and select Add Account. The Duke Log In screen appears.
- Enter your NetID and password, authenticate using multi-factor authentication, and select Log In.
- In the Add Another Account screen, select Maybe Later.
- An Enable Notifications message appears.
- Select Turn On or No Thanks. Your Inbox is displayed.
Already have/had a Microsoft 365 account on your device (in Mail/Calendar)?
These instructions assume you have/had a Microsoft 365 account configured in Mail or Calendar, and are not already using the Microsoft Outlook app for non-Duke account.
- In the Outlook app, a screen appears indicating your Duke email.
- Click Add Account.
- On the Add Another Account screen, select Maybe Later.
- An Enable Notifications message appears.
- Select Turn On or No Thanks. Your Inbox is displayed.
Note: Duke Health users with will need to activate the device administrator function to be able to use the app.
For additional help, contact:
OIT Service Desk: 919 684 2200
DHTS Service Desk: 919 684 2243
Article number: KB0027830
Valid to: February 6, 2025