Microsoft 365: Set Delegate Permissions via Outlook

Issue:

  • Provide access to another individual (delegate) to your Office 365 mailbox

Environment:

  • Office 365 (recommended)
  • Outlook for Windows 2019

Cause:

  • N/A

Resolution:

  • Launch Outlook
  • Click File on the top left
  • Click Account Settings to open the drop-down and then click Delegate Access
  • You can manage delegates as needed from the delegate's menu
  • To manage individual access, click the person to highlight them and click Permissions

NOTE: YOUR OWN ACCOUNT SHOULD NOT BE A DELEGATE AS YOU ALREADY HAVE FULL ACCESS TO IT.  REMOVE IT IF IT IS LISTED

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243

 

Article number: KB0026240

Valid to: September 5, 2024