Microsoft 365: Set Delegate Permissions via Outlook

Issue:

• Provide access to another individual (delegate) to your Office 365 mailbox

Environment:

• Office 365 (recommended)
• Outlook for Windows 2019

Cause:

• N/A

Resolution:

• Launch Outlook
• Click File on the top left
• Click Account Settings to open the drop-down and then click Delegate Access
  
  
• You can manage delegates as needed from the delegate's menu
• To manage individual access, click the person to highlight them and click Permissions
  
  
  
  

NOTE: YOUR OWN ACCOUNT SHOULD NOT BE A DELEGATE AS YOU ALREADY HAVE FULL ACCESS TO IT.  REMOVE IT IF IT IS LISTED

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243