Checking Voice Mail Remotely

You can check your voice mail messages when away from your phone. For complete instructions on using voice mail, see the Unity Voice Mail - End User Guide.

To check your voice mail remotely, do the following:

  1. Call 919-613-6245 (613-MAIL). 
  2. At the prompt, press star (*).
  3. When prompted for your ID, enter your 7-digit Duke phone number (do not include area code) followed by pound (#). 
  4. Enter your pin, followed by #. 

Note: If you don’t know your pin, visit the Voicemail section of  Account Self Service  to request a new PIN.

Article number: KB0025163

Valid to: November 30, 2024