Checking Voice Mail Remotely
You can check your voice mail messages when away from your phone. For complete instructions on using voice mail, see the Unity Voice Mail - End User Guide.
To check your voice mail remotely, do the following:
- Call 919-613-6245 (613-MAIL).
- At the prompt, press star (*).
- When prompted for your ID, enter your 7-digit Duke phone number (do not include area code) followed by pound (#).
- Enter your pin, followed by #.
Note: If you don’t know your pin, visit the Voicemail section of Account Self Service to select a new PIN.
Article number: KB0025163
Valid to: December 20, 2023