OIT VM Hosting - Self Administration
Clockworks is OIT's VM Automation application. Clockworks can be used to request new VM's and also contains basic information on the host, including:
- System Information (Base Memory, Processors, Disk Size, OS, IPs and Mac Addresses)
- VMware Information (Folder, UUID, Tools Status, Location, Service Level)
- Backups and Monitoring (Notes if this is enabled or not)
- Business Information (Fund code, Server Function, Application, Criticality, Hours of Support, Service Manager and Owner, App Support Group, System Administration, Secure Project and Patch Window)
- System Administrators
Billing information has been moved from Clockworks to Exchequer.
Accessing the Console
A hosted VM can be accessed in the following method:
Log into Clockworks
- Click VMs in the banner to list all VMs that you have access to:
- Click the appropriate host name:
- In the VMware section click the link labled View VM in vSphere:
- This will launch the vShpere Web Client. Enter the appropriate credentials to login.
- Select the appropriate VM and click the Summary tab. From here you can click the thumbnail console above "Launch Remote Console" to access the VM console in a pop out window. Clicking on Actions (next to the host name at the top) will give you access to Power options (Power On, Power Off, Suspend and Reset):
Decommissioning a Virtual Machine
Decommissioning a host can be done through Clockworks. This is an automated process that will also remove any monitoring, backups etc. that may have been in place.
- Locate the Virtual Machine in Clockworks
- Click Delete:
- Click Request Delete:
- The deletion Request ServiceNow ticket number will be displayed at the top of the screen:
Please note that while the Virtual Machine may show as being deleted fairly quickly in Clockworks, the host is not actually deleted for 7 days. If the host has been deleted accidentally it should be able to be restored within that time frame.
Article number: KB0023702
Valid to: May 5, 2024