Eduroam: Getting connected on Mac OS

Duke University is a partner in the eduroam network which is available at Duke and other partner institutions (a listing of participating organizations is available here). We recommend the installation of the eduroam profile if you will be traveling and need to connect to wireless services away from campus. Be sure to set this up prior to your travels away from campus.

In order to connect to the secure network, adjustments will need to be made to your computer network settings. This process is simplified through the use of an installer. You must be running Mac OS 10.5 or greater to install this software.

 

Installation 

1. Connect to the DukeBlue wireless network. 
2. Go to https://oit.duke.edu/service/eduroam/ and click the Join Eduroam link.
3. The web page should automatically detect and display the macOS operating system. If the page does not automatically detect the operating system, or if the wrong operating system is selected, you can manually select macOS from the pop-up menu at the bottom of the page. 
   
   
   
   
   
   
4. Click the JoinNow button which will download the WiFi_JoinNow_Wrapper.dmg software installer. 
   
   
   
   
   
   
   
5. Within your Downloads folder, double-click the WiFi_JoinNow_Wrapper.dmg installler which will mount the installer and open a new window. Double-click the WiFi_JoinNow_Wrapper application. 
   
   
   
   
   
   
   
6. If you receive a warning that the application is downloaded from the Internet, click the Open button.
   
   
7. In the window that appears, enter your Duke NetID and NetID password and click Next.
   
   
   
   
   
   
   
   
8. When prompted, enter your local administrative password on your computer (this may be different from your Duke NetID password). 
   
   
   
   
9. You may also see a prompt that the Wi-Fi.app wants to use information from your keychain. You can either select the option Always Allow (you should not see this prompt again if "Always Allow" is selected) or Allow (you may see this message each time you connect to eduroam). 
   
   
10. Click Done to complete the installation and verify your wireless connection is set to eduroam. 
    
    

NOTE: You should routinely verify that your wireless connection has joined eduroam. In any given location, a large number of networks may be available and your computer may not default to eduroam. If you are not connected to eduroam, you will not be able to take advantage of the enhanced security this network provides. 

 

If you are still having difficulty connecting to eduroam after following the above instructions, please consult with your local IT support, or contact the OIT Service Desk at 919-684-2200.