Dukeblue: Getting connected on iPhone or iPad (iOS devices)

Duke University has implemented a secure wireless network known as Dukeblue which uses the authentication mechanism WPA-2 Enterprise and 802.1X. When correctly installed and configured, this network can protect your Duke NetID and password, and ensure your data and transactions are secure and protected.

In order to connect to the secure network, adjustments will need to be made to your device settings. Follow these steps to configure your Dukeblue connection for your iPhone or iPad so you can take advantage of this layer of security. The information from this article was originally created and tested on a device running iOS version 8.3 and has been updated and verified to reflect iOS 26.3. 

Installation 

1. Connect to the DukeOpen wireless network.
   
   
2. Open up your Safari Browser (other browsers are available on iOS but may not work properly - Safari is the default iOS browser and is the best option to complete this setup).
   
   
3. Go to https://dukeblue.duke.edu and click the JOIN DUKEBLUE link.
   
   
4. The web page will display information about your device's operating system. If this information is incorrect, select your device's operating system (iPhone/iPad) from the pop-up menu at the bottom of the page.
   
   
   
   
   
   
5. Enter your Duke NetID and password in the fields provided, then tap the JoinNow button.
   
   
6. You may be notified that "cloud.securew2.com" is trying to download a configuration profile. Select Allow.
   
   
   
   
   
7. Go into your Settings app and select Profile Downloaded. 
   
   
   
   
   
   
8. The Install Profile window will open. Click Install in the top right.
   
   
   
   
   
   
9. Enter your phone passcode. NOTE: TouchID/FaceID biometric authentication will not work here.
   
   
10. A new screen will appear with a warning message regarding the installation of this certificate. Tap the Install link in the top right of the screen to continue. When prompted, tap Install again. NOTE: You may see a message that the certificate is not signed, but the certificate is valid. You can disregard this message. 
    
    
    
    
    
    
11. The certificate will be installed. Tap the checkmark in the top right (depending on your OS version, you may see the word Done in the top right instead) to complete the profile installation.
    
    
    
    
    
    
12. If you have configured iCloud Keychain on your device, you may see an option to save the login and password you provided for autofill purposes. It is not necessary to save this password to connect to Dukeblue. We recommend not saving this information to your iCloud Keychain. 

By default, the Dukeblue network should be active. However, you may want to verify this by doing the following:

1. Go to Settings => VPN & Device Management. In the Configuration Profile section, you should see the Duke University Dukeblue MobileConfig. If this is present, the configuration profile has installed correctly.
2. In Settings => Wi-Fi, verify that Dukeblue is the currently active Wi-Fi network on your device. If it is not, select Dukeblue in the list of available networks. 

NOTE: You should routinely verify that your active Wi-Fi network is Dukeblue. In any given location, a large number of networks may be available and there is a chance that your device may not default to Dukeblue. If you are not connected to Dukeblue, you will not be able to advantage of the enhanced security this network provides. 

 

Setting your preferred network 

 It is not possible to rank preferred Wi-Fi networks on your phone. You can "forget" networks that you've previously joined or disable the option "Ask to Join Networks". Apple does provide documentation on the logic that an iOS device follows to determine what network to join here. 

 

Manually connecting to Dukeblue

It is recommended to use the installer to connect to Dukeblue but it is not mandatory. You can join it as you would other WiFi networks.

1. Go to Settings -> Wi-Fi.
2. Select Dukeblue from the list of networks.
3. When prompted, provide your Duke NetID and password and tap the checkmark (or the word OK, depending on your iOS/iPadOS version).
4. You should now be connected to the Dukeblue network.