Office 365: Set Delegate Permissions via Outlook for Mac

Issue:

• Provide access to another individual(delegate) to your Office 365 mailbox

Environment:

• Office 365
• Outlook for Mac

Cause:

• N/A

Resolution:

• Launch Outlook for Mac
• From the menu, click Tools, then Accounts
• Highlight the Duke Office 365 account on the left column and click Delegation and Sharing
• Click the + in the top section marked 'Delegates who can act on my behalf:'
• Enter the delegates information until they are available and highlight the entry.  Click Add on the bottom right of the dialog box.
• Choose the available options you would like to provide then click OK

NOTE: YOUR OWN ACCOUNT SHOULD NOT BE A DELEGATE AS YOU ALREADY HAVE FULL ACCESS TO IT.  REMOVE IT IF IT IS LISTED

 

If you need further assistance, contact your local IT support group/person

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243