Microsoft 365: Configuring Outlook

1.  From the computer desktop, open control panel, and search "Mail".

  

 

2.  Create a new profile.  Click "Add" Use a descriptive name like "Duke Exchange" or "Duke Microsoft 365".

 

 

 

 

3.  You will now be prompted with the following screen.  Enter your name, preferred email address, and NetID password as seen and select Next.

• Important: For email address, use your netid@duke.edu. 
  Use your netid@duke.edu even if this isn't your email address - that is the address that Outlook will need to look for in order to set up your account.
   

  

4.  An autodiscover prompt will now appear.  Select Allow.

 

5.  You may now be prompted with the following screen.  If so, select Yes.  Otherwise, continue to the next step.

 

  

6.  You'll now see the following.  Select Finish.

 

 

 

7.  You may now open Outlook.  You'll be prompted for username and password.  Enter your netid@duke.edu as the username and NetID password in the password field.  (Ex. for NetID duketester, the username field would read duketester@duke.edu).  Select "Remember my credentials" if you don't wish to be prompted for them every time your profile is accessed.